Archive for the ‘FAQ’ Category
I will be logged in to SKYPE most days whenever I am in the office. Could be anytime between Midnight and 4PM Eastern time.
If you need a quick chat via instant messaging that is the place to do that. Calls should still be directed to the office on my direct line, 352 270-9085
If I am showing as offline at SKYPE you can still send a message which we will respond to as soon as we login.
My SKYPE name is alanmink
The short answer is no, we take care of everything for you.
With a traditional software installed on your computer (e.g. Quickbooks, Money ..etc), your data is at risk if you do not make backups. Hard drives are, among the parts of computers, the ones with the highest failure rates, so it is very common to have to replace a disk. See here for some stats.
With The Trade Alliance® Barter Software your data is backed up every second on a separate disk, allowing us to go back to a past state for the last 7 days or recover from a disk failure without any data loss. Then daily we do an off-site backup of the data to a secure storage replicated on 5 disks. This kind of setup would be expensive to setup and maintain for a single exchange but thanks to economy of scale and automation we can bring that level of security to you when you use The Trade Alliance® barter software.
Please have a look at our pricing page to understand more.